Mirror fractile
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Mirror fractile

F.A.Q.

  • Where can I buy a Deknudt mirror?

    Please check our dealer locator. If you can not find a store near you, please contact our sales team or our headquarters.


  • How do I hang my mirror?

    All mirrors include suspension accessories. Please note that the screws/hooks and plugs supplied with the mirror are only suitable for SOLID WALLS. Use the provided suspension system. Never connect different suspension points together. If installing requires special instructions, there will always be a manual included in the packaging of the mirror, or you can consult the manual on the website-product page of the mirror.

    Click here to watch our instruction video's and discover the different suspensions systems.


  • How do I install my leaning mirror?

    Use the wall plug, hook and chain to install the mirror leaning against the wall. Attach the chain to the back of the mirror and to the hook placed in the wall. Use the anti-slip tape to protect the bottom of the mirror and prevent the mirror from sliding.


  • Can a mirror be customized?

    We can customize any mirror in our collection depending on the quantity ordered. This quantity varies per model and for several mirrors, we can customize even from 1 single piece onwards. Click here to discover this collection. For all others, please check the specifications on the product page or see the symbol in our catalogue where X is the minimum quantity needed to customize that mirror.

    Send us your required dimensions and mirror collection name and we we'll send you a price offer and a delivery term.

    Simple pieces of mirror without any decoration or frame are not our core business. For those requests, please contact your local glass merchant.


  • What if my order is damaged?

    We regret you may have received a damaged mirror. In order to treat your service request as efficiently as possible, download this document and follow the instructions.


  • How do I clean my mirror?

    The best way to clean your mirror is to polish it with a soft cloth that was slightly moistened with hot water. Then rub it dry and your mirror will shine like it used to. You should avoid the use of glass cleaning products. They are often too aggressive for the reflecting layer of silver.


  • What about storage and labelling?

    Store the mirrors in an upright position and in the original packaging. Do not stick any labels onto the frame of the mirror. Attach them to the mirror glass instead. This will allow you to peel off the label more easily.